Frequently Asked Questions
Answers to common questions about custom lapel pins, name badges, cufflinks, tie clips and premium metal gifts.
Ordering & Samples
What is your minimum order quantity?
Minimum order quantity depends on the product type, size, material and finish. Send us your design and estimated quantity for a tailored quotation.
Can I order a sample before bulk production?
Yes. Samples can be arranged before bulk production for custom projects. Sample options, cost and lead time depend on the design and production process.
What artwork files do you accept?
AI, PDF, EPS and SVG files are preferred. Clear PNG or JPG images can also be used for an initial review.
Materials & Customization
What materials and finishes are available?
We offer brass, 925 sterling silver and selected metal options, with white plating, gold plating, rose gold plating, baked enamel, laser engraving, matte textures and polished details.
Can you customize the size, shape and attachment?
Yes. Size, shape, thickness, plating, color, engraving, backing and packaging can be customized based on your project requirements.
Can you create custom packaging?
Yes. Premium gift boxes, branded packaging, logo printing and presentation options can be customized for corporate gifting and hospitality projects.
Production & Shipping
How long does production take?
Production time depends on quantity, material, finish and design complexity. We will confirm the estimated production schedule together with your quotation.
Do you ship internationally?
Yes. International shipping options can be arranged based on your delivery country, order quantity and requested delivery time.
How do I request a quote?
Send us your logo or artwork, product type, quantity, preferred size, material, finish and delivery destination. We will reply with a quotation and production recommendation within 24 hours.
Send us your artwork, quantity and preferred finish for a tailored quotation and production recommendation.
Send us your logo, artwork, quantity and preferred finish for a tailored quotation and production recommendation.